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Service Request

For all emergency service requests outside our office hours listed below please call toll free 866-511-3011.

Please fill out this form to request service. Once submitted a confirmation email will be sent to you. Automatic Door Group will respond to all service form requests between 8am-5pm CST Monday-Thursday and 7am-4pm CST Friday.

You can also watch an educational video on how to troubleshoot basic issues with a Stanley Dura-Glide 2000/3000 automatic sliding door before placing a service call.

* = required field


*Priority:

*Select Your Location:

Contact Person | *First Name: *Last Name:

*Contact Phone Number: (### - ### - ####)

Alternate Phone Number: (### - ### - ####)

*Contact Email: (will be kept confidential)

Customer PO or Routing #:


Property Info

*Company Name:

*Property Address:

*City: *State: *Zip Code:


Billing Info

(Only Fill in Billing Address Info if Different from Property Address)

Billing Address:

City: State: Zip Code:


Product Details

*Select Product:

If "Other" Selected, Please Explain:

*Problem Description:

If "Other" Selected, Please Explain:


Additional Information

Door Location and/or Door ID:

Additional Comments or Requirements:


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